Privacy Policy

Privacy Policy for Pro Drainage Solutions

At Pro Drainage Solutions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or contacting us for drainage services.

Information We Collect

We may collect the following information when you contact us or use our services:

• Full name
• Phone number
• Email address
• Property address
• Service enquiry details
• Website usage data through cookies and analytics tools

How We Use Your Information

Your information is used to:

• Respond to enquiries and service requests
• Arrange drainage inspections, repairs, and emergency callouts
• Provide quotations and invoices
• Improve our website and customer experience
• Communicate updates regarding booked services

We do not sell or rent your personal information to third parties.

Cookies & Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and improve performance. Cookies help us provide a better browsing experience and measure website traffic.

You can disable cookies through your browser settings at any time.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Only authorized staff members have access to customer information when necessary to provide our services.

Third-Party Services

We may use trusted third-party services such as:

• Google Maps
• Google Reviews
• Website analytics providers
• Communication tools like WhatsApp or email services

These third parties may process limited data in accordance with their own privacy policies.

Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion of your information where legally applicable
• Withdraw consent for marketing communications

To make any request regarding your data, please contact us directly.

Contact Information

Pro Drainage Solutions
Wakefield, West Yorkshire
Phone: 07807 875926

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page.